CLUSTER HUMAN RESOURCES MANAGER (BASE HOI AN)
Responsibilities:
• Participate in the development of human resource strategies aligned with the overall objectives of the Group.
• Assist with the development and implementation of human resource strategies for the department.
• Monitor status regularly and adjust strategies as appropriate.
• Assist with the development and implementation of training plans aligned with the hotel’s strategies.
• Create a work environment aligned with the Group’s and the hotel brand’s culture by conducting management skills training on a regular basis.
• Maximize personal and professional productivity.
• Ensure that employees attend all legally required training as scheduled; maintain and review the tracking system regularly.
• Fill positions with qualified candidates on a timely basis.
• Build and maintain relationships with potential labor sources.
• Work with managers to identify position requirements.
• Recruit candidates who demonstrate a strong fit with the Group and hotel brand culture.
• Encourage employees to explore new roles within the hotel through personal and professional development.
• Support the administration of human resources and benefits matters while ensuring compliance with employment-related laws.
• Keep current with applicable human resources laws including discrimination, health and safety, privacy, and related regulations.
• Maintain all employment records in accordance with legal requirements.
• Provide Payroll and Benefits with the required information for accurate and timely processing of employee data.
• Work with Management to coordinate the company’s response to legal claims related to employment relationships.
• Maintain the manning and salary budget.
• Develop and implement strategies and practices that support employee engagement.
• Coach managers on effective ways to motivate employees and maximize employee engagement.
• Counsel managers and employees on communicating and reinforcing performance expectations and addressing employment-related issues.
• Encourage recognition of employees’ contributions by coordinating hotel-wide recognition programs.
Requirements:
- Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or a related field
- At least 5 years of experience in HR management roles, preferably within the hotel or hospitality industry
- Strong knowledge of labor laws and employment regulations, with experience in HR policies, recruitment, and performance management
- Familiarity with HR systems, payroll processes, and employee records management
- Strong communication and interpersonal skills, with the ability to collaborate effectively with multiple departments and properties
- Customer-oriented mindset with the ability to work in a fast-paced hospitality environment
- Fluent in English; additional languages are an advantage
Benefits:
- Competitive salary based on experience and performance.
- Full salary during the probation period.
- Public holiday bonuses, annual performance bonuses, and productivity incentives.
- Modern and professional working environment with strong career growth opportunities.
- Annual management teambuilding programs and various employee engagement activities.
- Opportunity to work within a professional hospitality group operating 15+ four- and five-star hotels and resorts nationwide.
