Responsible for leading the revenue management strategy and processes for the assigned hotels/resorts across two regions. This includes developing, mentoring, and coaching property Revenue Managers, ensuring consistent and effective use of tools, systems, and processes to optimize business performance and revenue results.

Collaborate with hotel Reservations Teams to guide and oversee distribution strategy, demand forecasting, and inventory optimization. Lead upselling and cross-selling initiatives to maximize revenue and drive customer loyalty through enhanced service experiences and value creation.

Quantity: 02

Job Description

1. Revenue Management

• Manage the Revenue Department at the Head Office, overseeing the revenue management performance and strategic direction of hotels within assigned region
• Design and implement revenue management strategies to maximize RevPAR, Room GOP, and overall performance across the cluster.
• Develop and manage dynamic pricing strategies by market segment and channel, monitoring performance and adjusting as necessary based on market trends.
• Ensure effective use of revenue management systems (Duetto, CRS, PMS), maintaining accurate and up-to-date data and pricing rules.
• Lead and oversee upselling strategies during reservation, pre-arrival, and arrival stages, ensuring implementation feasibility and effectiveness.

2. Forecasting, Budgeting & Analysis

• Supervise and guide the preparation of weekly and monthly revenue forecasts for assigned hotels, ensuring accuracy and feasibility.
• Develop detailed action plans based on forecasts, identifying potential challenges and recommending timely solutions.
• Contribute to annual budgeting and lead reforecast processes as required by management.
• Analyze performance during peak and high-demand periods to maximize RGI and strengthen market positioning.

3. Reporting & Business Review

• Prepare and lead regular Business Review meetings with Management and cluster hotels, delivering performance analysis and strategic recommendations.
• Maintain regular communication with property teams to stay updated on business conditions, providing insights and timely reports to senior management.
• Support the Director and management team with special reports and assigned projects.

4. Collaboration & Process Development

• Collaborate closely with Sales, Marketing, Finance, and Operations teams to align pricing, distribution, and total revenue strategies.
• Standardize revenue reporting systems and analytical processes across assigned hotels.
• Propose and implement process improvement initiatives to enhance analytical capability, management efficiency, and decision-making quality.

Responsibility to comply with regulations

• Internal Labor Company Regulations
• Fire prevention, occupational health & safety and Company security procedures
• Company brand and service standards
• Operating systems of the Company
• Company mission, vision and values
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic.
• Ensure Hotel, Customer and Colleagues information or transactions are kept confidential during or after employment with the Company

Requirements

• University degree in Finance, Business, Hotel Management or relevant major: Hotel Revenue Management, Hotel Management
• Excellent Microsoft Office and professional systems
• Fluent English
• Revenue Management in Hospitality
• Minimum 3-5-year experience in a similar position in international hotels or companies with same category
• Group experience is an advantage
• Excellent verbal and written communication skills
• Positive attitude and good communication skills
• Management and Leadership
• Ability to work in a fast-paced environment
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Neat grooming; professional gesture
• Available for business trips

Benefits

• Opportunity to work within a professional hospitality group managing over 15 four- and five-star hotels and resorts nationwide.
• Competitive salary based on experience and performance.
• 100% salary during the probation period.
• Full social insurance contributions based on total salary.
• Holiday bonuses, annual performance bonuses, and productivity incentives.
• Modern, professional working environment with strong growth potential.
• Annual Management Teambuilding program and various group engagement activities.

Contact

BelGroup Hospitality
Email: recruitment@belgroupvn.com
Phone/Zalo: 0971 366 879